A small selection of training videos

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 A fast and funny look at the what, how and why of leadership. The video explains the most important aspects of motivation to change, be it in sales, teaming, individual performance or leading change.                 Watch the videos.

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 Story telling is a critical to business. It adds life, personality and persuasion to all relationships. This is the introduction video to an entire series teaching how to prepare, practice and tell stories.  

Watch the video. 

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 This series of videos explains what customer satisfaction & loyalty is. It gives a framework for understanding your customers and shaping your actions that to improve your service or product. Also included is downloads, notes and templates. 

Watch the videos.