When humans communicate, we use both facts and emotions. The facts are carried by words. The emotions are carried in the choice of words, how we say those words (tone, volume etc.) and how we act while communicating. This video is dedicated to body language … the non-verbal component of communication. The video is based on the book “What every body is saying. An Ex-FBI Agent’s Guide to Speed-Reading People” by Joe Navarro & Marvin Karlins, Ph.D.. Published in 2008 by Harper Collins.
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