Based on John P. Kotter’s "8 step process of leading change", this video explains what the Guiding Coalition is, what it is responsible for, the dual operating system and who needs to be in the Guiding Coalition. The video is part of a series based on John P. Kotter's work.
Coaching is one of the most powerful tools to develop people. Coachees make better decisions, find creative solutions, learn new skills and are more empowered.
A video and written notes describing how to use a visual mapping technique which will help you understand, control and improve your business relationships and networks. You can use it to improve team, project, and sales networks to mention a few.
This video explains what customer satisfaction & loyalty is. It gives a framework for understanding your customers and will help you designing actions that to improve your service or product.
A fast and funny look at the what, how & why of leadership. The video explains the most important aspects of motivation to change.
Story telling is a critical to business. It adds life, personality and persuasion to all relationships. This is the introduction video to an entire series teaching how to prepare, practice and tell stories.