A fast and funny look at the what, how and why of leadership. The video explains the most important aspects of motivation to change, be it in sales, teaming, individual performance or leading change. Watch the videos.
Story telling is a critical to business. It adds life, personality and persuasion to all relationships. This is the introduction video to an entire series teaching how to prepare, practice and tell stories.
A video and written notes describing how to use a visual mapping technique which will help you understand, control and improve your business relationships and networks. You can use it to improve team, project, and sales networks to mention a few.
This video explains what customer satisfaction & loyalty is. It gives a framework for understanding your customers and will help you designing actions that to improve your service or product.