A selection of videos

Coaching is one of the most powerful people development tools available for leaders. It helps people make better decisions, find creative solutions, learn new skills and be more proactive by giving them responsibility for their decisions and actions… they take ownership which leads to greater commitment and accountability.  

These business explainer videos introduces leaders to GROW coaching and prepares them to start using it in a business setting. 

When humans communicate, we use both facts and emotions. The facts are carried by words. The emotions are carried in the choice of words, how we say those words (tone, volume etc.) and how we act while communicating. This video is dedicated to body language … the non-verbal component of communication. The video is based on the book “What every body is saying. An Ex-FBI Agent’s Guide to Speed-Reading People” by Joe Navarro & Marvin Karlins, Ph.D.. Published in 2008 by Harper Collins.  

Based on John P. Kotter’s "8 step process of leading change", this video explains what the Guiding Coalition is, what it is responsible for, the dual operating system and who needs to be in the Guiding Coalition. The video is part of a series based on John P. Kotter's work. 

A fast and funny look at the what, how and why of leadership. The video explains the most important aspects of motivation to change, be it in sales, teaming, individual performance or leading change. 

The video series explains what customer satisfaction & loyalty is, gives a framework for understanding your customers and will help you design actions that to improve your service or product. 

The  video  describes how to use a visual mapping  technique to help understand, control and improve your  business relationships and networks. You can use it to improve team,  project, and sales networks to mention a few.   

Story telling is critical to business. It adds life, personality & persuasion to all relationships. This is the introduction video to an entire series teaching how to prepare, practice and tell stories.

The series explains why story telling is important, introduces a process to prepare & practice, suggests different story telling structures.